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Data Privacy Policy

Privacy Policy

Personal data (hereinafter mostly referred to as "data") are processed by us only within the scope of necessity and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

 

Pursuant to Article 4 (1) of Regulation (EU) 2016/679, that is to say the General Data Protection Regulation (hereinafter referred to as the "GDPR"), "processing" means any process carried out with or without the aid of automated procedures or any such process Series of operations relating to personal data, such as collecting, collecting, organizing, organizing, storing, adapting or modifying, reading out, querying, using, disclosing through transmission, dissemination or any other form of provision, matching or linking, restriction, deletion or annihilation.

The following privacy policy informs you in particular about the nature, extent, purpose, duration and legal basis of the processing of personal data, as far as we either alone or together with others decide on the purposes and means of processing. In addition, we will inform you below about the third-party components that we use for optimization purposes and to increase the quality of use, insofar as third parties process data in their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as responsible persons
II. Rights of users and stakeholders
III. Information about data processing

I. Information about us as responsible

Responsible provider of this website in terms of data protection is:

ACAI GmbH
Erasmusstr.
1 10553 Berlin Germany

Phone: + 49(0) 30 20917988
Fax: + 49(0) 30 34727376
E-Mail: info@acai.eu

 

II. Rights of users and stakeholders

In view of the data processing described in more detail below, users and data subjects have the right

  • upon confirmation of the processing of the data in question, for information on the processed data, for further information on data processing and for copies of the data (see also Art. 15 GDPR);
  • for correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
  • for immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing pursuant to Art. 17 (3) GDPR is required, to restriction of processing in accordance with Art. 18 GDPR
  • on receipt of the data concerning them and provided by them and on the transmission of this data to other providers /controllers (see also Art. 20 GDPR);
  • on complaint to the supervisory authority, if they consider that the data concerning them are processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to disclose to all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing, pursuant to Articles 16, 17 para. 1, 18 GDPR takes place, to teach. However, this obligation does not exist insofar as this notification is impossible or disproportionate. Notwithstanding, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data provided by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO be processed. In particular, an objection to the processing of data for direct marketing purposes is permitted.

 

III. Information about data processing

Your data processed using our website will be deleted or blocked as soon as the purpose of the storage is omitted, the deletion of the data does not conflict with any statutory storage requirements and subsequently no other information is provided on individual processing methods.

Server data

For technical reasons, in particular to ensure a secure and stable website, data is transmitted through your internet browser to us or to our web space provider. With these so-called server log files u.a. Type and version of your Internet browser, the operating system, the website from which you have changed to our website (referrer URL), the website (s) of our website you are visiting, the date and time of access and the IP address of the Internet Internet connection, from which the use of our Internet presence takes place.

This data will be temporarily stored but will not be shared with other data.

This storage is based on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted at the latest after seven days, as far as no further storage for proof purposes is necessary. Otherwise, the data will be wholly or partially exempt from deletion until the final clarification of an incident.

cookies

a) Session Cookies /Session Cookies

We use cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, as the processing allows, for example, the playback of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Article 6 (1) (b) of the GDPR, provided that these cookies are used to initiate a contract or to process the contract.

If the processing does not serve to initiate or execute the contract, our legitimate interest lies in improving the functionality of our website. Legal basis is then in Art. 6 para. 1 lit. f) GDPR.

Closing your Internet browser deletes these session cookies.

b) Third-party cookies

If necessary, our website also uses cookies from partner companies with whom we cooperate for the purpose of advertising, analyzing or functionalizing our website.

Please refer to the information below for details, in particular as to the purposes and legal basis for processing such third party cookies.

c) Elimination option

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete previously saved cookies at any time. However, the necessary steps and measures depend on your specific Internet browser. If you have questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. With so-called Flash cookies, however, the processing can not be prevented by the settings of the browser. Instead, you need to change the setting of your Flash Player. The necessary steps and measures depend on your specific Flash player. If you have any questions, please also use the help function or documentation of your flash player or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, however, this may mean that not all functions of our website are fully usable.

contract management

The data transmitted by you for the use of our goods and /or service offer are processed by us for the purpose of contract execution and are required to that extent. Conclusion of contract and contract are not possible without provision of your data.

The legal basis for processing is Art. 6 para. 1 lit. b) GDPR.

We delete the data with complete contract handling, but must observe the tax and commercial retention periods.

As part of the contract, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is required for the delivery of goods or for payment purposes.

Legal basis for the transfer of data is then Art. 6 para. 1 lit. b) GDPR.

Customer Account /Registration Function

If you create a customer account with us via our website, we will use the data entered by you during registration (eg your name, address or e-mail address) exclusively for pre-contractual services, for the fulfillment of the contract or for the purpose of customer care (eg to provide you with an overview of your previous orders with us or to offer you the so-called memo function) and save. At the same time we then save the IP address and the date of your registration plus the time. Of course, a transfer of this data to third parties will not take place.

As part of the further registration process, your consent to this processing is obtained and reference is made to this privacy policy. The data collected by us are used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) GDPR Legal basis for processing.

If the opening of the customer account additionally serves pre-contractual measures or the fulfillment of the contract, then the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.

You can withdraw your consent to the opening and maintenance of the customer account at any time with effect for the future, in accordance with Art. 7 para. 3 DSGVO. For this you only have to inform us about your withdrawal.

The data collected will be deleted as soon as the processing is no longer necessary. However, we must observe tax and commercial retention periods.

Newsletter

If you subscribe to our free newsletter, the data requested by you, ie your e-mail address and - optionally - your name and address will be sent to us. At the same time we store the IP address of the Internet access from which you access our website, as well as the date and time of your registration. As part of the further registration process, we will seek your consent to the transmission of the newsletter, describe the content specifically and refer to this Privacy Policy. We use the data collected exclusively for the newsletter dispatch - they are therefore not disclosed to third parties.

The legal basis here is Art. 6 para. 1 lit. a) GDPR.

In accordance with Art. 7 para. 3 GDPR, you can revoke your consent to the newsletter at any time with effect for the future. For this you only need to inform us about your withdrawal or press the unsubscribe link contained in each newsletter.

Contact requests /contact options

If you contact us via contact form or e-mail, the data provided by you will be used to process your request. The specification of the data is necessary for processing and answering your inquiry - without their provision we can not answer your inquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.

Your data will be deleted, provided that your request has been finally answered and the deletion does not conflict with any statutory storage requirements, such as in the case of subsequent contract execution.

User contributions, comments and reviews

We offer to post questions, answers, opinions or ratings on our websites, hereinafter referred to as "posts only". If you make use of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym you may use.

The legal basis here is Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future, in accordance with Art. 7 (3) GDPR. For this you only have to inform us about your withdrawal.

In addition, we also process your IP and e-mail address. The IP address is processed because we have a legitimate interest in initiating or supporting further action if your contribution interferes with third party rights and /or otherwise is unlawful.

Legal basis in this case is Art. 6 (1) lit. f) GDPR. Our legitimate interest lies in the necessary legal defense.

Google Analytics

In our website we use Google Analytics. This is a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

The service Google Analytics is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visiting our website, are transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this feature, Google already truncates the IP address within the EU /EEA.

The data collected in this way will be used by Google in order to provide us with an evaluation of the visit to our website as well as of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.

Google claims not to associate your IP address with any other data. In addition, Google keeps under

href="https://www.google.com/intl/de/policies/privacy/partners" https://www.google.com/intl /en /policies /privacy /partners

other data protection information for you, for example, also to the ways to prevent the use of data.

In addition, Google offers under

href="https://tools.google.com/dlpage/gaoptout?hl=de" https://tools.google.com/dlpage/gaoptout ? hl = en

a so-called deactivation add-on together with further information. This add-on can be installed with the common Internet browsers and offers you further control over the data that Google collects when we visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information for visiting our website should not be transmitted to Google Analytics. But this does not prevent information from being passed to us or other web analytics services. Of course, you will also find out in this privacy policy whether and which other web analysis services we use.

"Google +" - social plugin

In our website we use the plug-in of the social network Google+ ("Google Plus"). Google+ is an internet service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.

For more information about the possible plug-ins and their features, go to Google

https://developers.google.com/+/web/

ready for you.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from Google's servers in the USA. For technical reasons, it is necessary that Google processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you're logged in to Google while visiting any of our plug-ins, the information collected by the plug-in will be recognized by Google. The information collected in this way may be assigned to your personal account by Google. For example, if you use the so-called "Share" button of Google, this information will be stored in your Google user account and, if applicable, published via Google's platform. If you want to prevent this, you must either log out of Google before visiting our website or make the appropriate settings in your Google user account.

For more information about the collection and use of data and your rights and protections Google considers this in

https://policies.google.com/privacy

retrievable privacy notices.

Google Maps

In our website we use Google Maps for the representation of our location as well as for the creation of a driving description. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

In order to enable the presentation of certain typefaces on our website, a connection to the Google server in the USA will be established when you visit our website.

If you access the Google Maps component of our website, Google will store a cookie on your device via your internet browser. To view our location and provide directions, your user settings and data are processed. We can not rule out Google's use of servers in the US.

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

Google's connection to Google allows us to determine from which website your request has been sent and to which IP address the directions are to be transmitted.

Unless you agree with this processing, you have the ability to prevent the installation of cookies by changing the settings in your internet browser. For details, see "Cookies" above.

In addition, the use of Google Maps and information obtained through Google Maps is governed by the Google Terms of Use https: //policies. google.com/terms?gl=US&hl=en and the Terms & Conditions for Google Maps https://www.google.com/intl/en_uk/help/terms_maps.html.

Moreover, Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

for more information.

Google Fonts

In our website we use Google fonts to display external fonts. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

In order to enable the presentation of certain typefaces on our website, a connection to the Google server in the USA will be established when you visit our website.

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

The connection to Google made upon access to our website enables Google to determine from which website your request has been sent and to which IP address the presentation of the text is to be transmitted.

Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

for more information, especially about the ways to prevent data usage.

"Facebook" -Social plugin

In our website we use the plug-in of the social network Facebook. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is again operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as "Facebook".

Certified to the EU-US Privacy Shield

https://www.privacyshield.gov/participant ? id = a2zt0000000GnywAAC & amp; status = Active

guarantees Facebook that EU data protection standards will be respected even when processing data in the US

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.

For more information about the possible plug-ins and their respective functions Facebook holds

https://developers.facebook.com/docs/plugins/

ready for you.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary that Facebook processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you are logged in to Facebook while visiting any of our plug-ins, the information collected through the plug-in will be recognized by Facebook. The information collected in this way may be assigned to your personal account by Facebook. For example, if you use the so-called "Like" button on Facebook, this information will be stored in your Facebook user account and, if applicable, published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website, or prevent the loading of the Facebook plug-in by blocking the use of an add-on for your Internet browser.

Further information about the collection and use of data as well as your related rights and protections Facebook holds in the under

https://www.facebook.com/policy.php

retrievable privacy notices.

"Twitter" -Social plugin

In our website we use the plug-in of the social network Twitter. Twitter is an Internet service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereafter referred to as "Twitter."

Certified to the EU-US Privacy Shield

https://www.privacyshield.gov/participant ? id = a2zt0000000TORzAAO & amp; status = Active

Twitter guarantees that the EU's privacy policy will be respected even when processing data in the US

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a representation of the plug-in from the servers of Twitter in the USA. For technical reasons, it is necessary that Twitter processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you are logged in to Twitter while visiting any of our plug-ins, the information collected through the plug-in will be recognized by Twitter. The information collected in this way may be assigned to your personal account by Twitter. If you use the so-called "Share" button of Twitter, for example, this information will be stored in your Twitter user account and, if applicable, published via the Twitter platform. If you want to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter account.

Further information about the collection and use of data as well as your related rights and protections Twitter holds in the under

http://twitter.com/privacy

retrievable privacy notices.

Google AdWords with Conversion Tracking

In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

We use conversion tracking to target our offer. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

If you click on an ad served by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies lose their validity after 30 days and do not serve your personal identification.

If the cookie is still valid and you visit a certain page of our website, both we and Google may evaluate that you have clicked on one of our Google ads and that you have subsequently been redirected to our website.

Through the information gathered in this way, Google will provide us with statistics about visiting our website. It also gives us information about the number of users who have clicked on our ad (s) as well as the subsequently accessed pages of our website. Neither we nor third parties using Google AdWords will be able to identify you in this way.

You can also prevent or restrict the installation of cookies by using the appropriate settings on your Internet browser. At the same time, you can delete previously saved cookies at any time. However, the necessary steps and measures depend on your specific Internet browser. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google also offers under

https://services.google.com/sitestats.html

http://www.google.com/policies/technologies/ads /

http://www.google.com/policies/privacy/

For more information on this topic and in particular on the possibilities of preventing the use of data.

Google AdSense

In our website we use Google AdSense for the integration of advertisements. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

Google AdSense stores cookies and so-called web beacons on your device via your internet browser. As a result, Google allows us to analyze the use of our website by you. The information collected in this way will be transmitted to Google in the USA in addition to your IP address and the advertising formats displayed to you and stored there. Google may also share this information with other parties. However, Google states that your IP address will not be merged with any other information from you.

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

Unless you agree with this processing, you have the ability to prevent the installation of cookies by changing the settings in your internet browser. For details, see "Cookies" above.

In addition, Google offers under

https://policies.google.com/privacy

https://adssettings.google.com/authenticated

for more information, especially about the ways to prevent data usage.

Google Remarketing or Google's "Like Audiences" component

In our website we use the remarketing or "similar target groups" function. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified to the EU-US Privacy Shield

href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active" https://www.privacyshield.gov/participant ? id = a2zt000000001L5AAI & amp; status = Active

warrants that Google complies with EU privacy rules when processing US data.

We use this feature to serve interest-based, personalized advertising on third-party websites that also participate in Google's advertising network.

Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

In order for this advertising service to be enabled, Google will store a cookie with a number sequence on your device during your visit to our website via your Internet browser. This cookie records anonymously both your visit and the use of our website. Personal data will not be disclosed. If you subsequently visit the website of a third party, which in turn also uses Google's advertising network, advertisements may appear that relate to our website or our offers there.

To permanently disable this feature, Google provides for the most popular Internet browsers via

https://www.google.com/settings/ads/plugin

a browser plugin.

Likewise, the use of cookies from certain providers, for example, via

http://www.youronlinechoices.com/uk/your -ad-choices

or

http://www.networkadvertising.org/choices/

via opt-out.

Google's cross-device marketing may allow you to track your usage across multiple devices, so you may see interest-based, personalized advertising even as you change devices. However, this assumes that you have agreed to associate your browser history with your existing Google Account.

Google has more information about Google Remarketing at

http://www.google.com/privacy/ads/

to.

External service providers

payment service

We offer several payment methods for the use of the webshop and serve different payment service providers. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. The legal basis for the transfer is Art. 6 para. 1 lit. a) GDPR. Below we list our payment service providers.
 
PayPal
 
If you choose the payment method PayPal, your personal data will be transmitted to PayPal. Prerequisite for the use of PayPal is the opening of a PayPal account. With the use or opening of a PayPal account name, address, telephone number and e-mail address must be transmitted to PayPal. The legal basis for the transmission of data is Article 6 (1) lit. a) GDPR (consent) and Article 6 para. 1 lit. b) DSGVO (processing to fulfill a contract).
operator of the payment service PayPal is the:
 
PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg
E-Mail: impressum@paypal.com
 
With the payment option PayPal you consent to the transfer of personal data such as name, address, telephone number and e-mail address to PayPal. Which other data is collected by PayPal, results from the respective privacy policy of PayPal. This can be found at: https://www.paypal.com/webapps/mpp/ua/privacy-full
 
SOFORT
 
If you select the payment method "SOFORT", payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to which we will provide your information communicated during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b) pass on DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of processing payments with the payment service provider SOFORT and only insofar as it is necessary for this. For more information on the privacy policy of SOFORT, visit the following Internet address: https://www.klarna.com/sofort/datenschutz

shipping service

The delivery of the goods to you can be carried out by one of the following transport service providers:
 
UPS, United Parcel Service Germany S.à r.l. & Amp; Co. OHG, Görlitzer Straße 1, 41460 Neuss
Nagel Group, Friedrich-Menzefricke-Strasse 6, D-33775 Versmold
 
For the purpose of delivery we provide, insofar as this is necessary for the delivery of goods, in accordance with Art. 6 para. 1 lit. b) DSGVO only the name of the recipient and the delivery address to the transport service provider on. If, in individual cases, a transport company other than the one named above has to be commissioned (for example due to the scope of the order), you will be informed separately about this. In that case, your data will be transferred as specified in this chapter.
 

Sample Data Privacy Policy Statement provided by the Law Offices of Weiß & Partner

ACAI GmbH
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+49 (0)30 20917988

info@acai.eu

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